Typical Solution: Smart Utilities Dispatching

A transition from traditional maintenance to smart buildings and a unified dispatching network.

The solution covers the full monitoring cycle: individual heating units, water supply systems, ventilation and electrical distribution rooms.

Results for 100 Bi Group buildings in Astana

  • Centralized data collection from all metering and control nodes.
  • Automatic repair request creation when telemetry deviates from normal values.
  • Lower energy consumption and total operating expenses by 20.30%.
  • Planned scale-up: up to 900 sites in the dispatching contour.

What will be published

  • Full technical specification for utilities dispatching.
  • Requirement templates for integrating meters, heating units and electrical rooms.
  • Recommendations for data acceptance, incident scenarios and operating analytics.

Adilet.kz Legal Reference Base

Typical solutions are mapped to active acts published in the Adilet legal information system: informatization, information security, electronic documents, personal data and infrastructure rules.

Law of Kazakhstan dated 24.11.2015 No. 418-V

On Informatization

The core framework for informatization objects, electronic information resources and information-system interaction.

Open in Adilet
Government Resolution dated 20.12.2016 No. 832

Unified ICT and Security Requirements

A mandatory requirements frame for information and communication technologies and information security.

Open in Adilet
Law of Kazakhstan dated 21.05.2013 No. 94-V

Personal Data Protection

The basis for policies covering collection, storage, processing and protection of personal data in digital services.

Open in Adilet
Law of Kazakhstan dated 07.01.2003 No. 370

Electronic Document and EDS

Rules for legally significant electronic document flow, signed applications, acts, protocols and operating documents.

Open in Adilet
Order of the Minister dated 30.06.2023 No. 221/NQ

Critical ICT Infrastructure

Criteria for assets whose failure may affect safety, the economy or public living conditions.

Open in Adilet
Law of Kazakhstan dated 16.04.1997 No. 94-I

Housing Relations and Utilities

The legal base for utilities, residential operation and digital utilities management loops.

Open in Adilet

Typical package contents

Specification

Project goals, site boundaries, subsystem scope, communication and acceptance requirements.

Data model

Common signal names, site passport, incident classes and history storage rules.

Operations

Response procedures, event journal, contractor SLA and effect reporting.

SCADA and industrial control reference standards

For dispatching, telecontrol and IIoT projects, these documents form the engineering baseline for specifications, data models, exchange requirements and cybersecurity controls.

IEC 62443

Industrial control cybersecurity

Network segmentation, zones and conduits, roles, access control, secure operations and requirements for component suppliers.

IEC 60870-5-104

Power-system telecontrol

TCP/IP data exchange between controlled stations and dispatching systems for energy and utilities infrastructure.

IEC 61850

Substation automation

Data model and communications for digital substations, protections, terminals, events and upper-level integration.

OPC UA / IEC 62541

Industrial data exchange

A unified object model and secure publication of tags, events and telemetry between PLCs, SCADA, historians and analytics.

Open OPC UA reference
ISO/IEC 27001

Information security management

An ISMS baseline for processes, risks, policies, audit and continuous improvement of digital-contour security.

GOST 34.601 / GOST 34.602

Lifecycle and specification

Automated-system creation stages and the technical-specification structure for design, acceptance and maintenance.

Pilot checkpoints

  1. Confirm source data and technical limits of the site.
  2. Connect telemetry and check data quality for at least one calculation period.
  3. Agree on incident scenarios, notifications and incident closure rules.
  4. Prepare a report: savings, incidents, equipment readiness and scale-up plan.

Published documents

Standards documents are being prepared for publication.